By using Phenom Hill (phenomhill.com), the user has unconditionally accepted the terms and conditions of use as given here and/or elsewhere on the site.

In order to use Phenom Hill, the user has accepted the following terms and conditions given below. We reserve the right to add, delete, alter, or modify these terms and conditions at any time.

    1. The user may carefully read all the information on products and services as provided in relevant sections.
    2. Phenom Hill acts only as a facilitator to facilitate transactions between users and vendors through Phenom Hill Lifestyle LLP (phenomhill.com). We are not responsible for any losses, expenses, quality of products or services, damages, and/or taxes incurred by users in the use of the facility.
    3. Phenom Hill will not be responsible for any damage suffered by users from the use of the services on Phenom Hill (phenomhill.com). This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act/omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.
    4. All products are checked, screened, and assured by the vendors to ensure that the products are of the standard, quality, design, composition, style, or model that they are representative of.
    5. The prices and availability of products are subject to change without prior notice at the sole discretion of Phenom Hill.
    6. Request for cancellations of orders once placed on Phenom Hill shall not be entertained after 12 hours of placing the order.
    7. We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment has been received. The payment shall be refunded and the user shall be informed of the same.
    8. If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Phenom Hill for re-delivery shall be claimed from the user placing the order.
    9. The User agrees to give accurate, authentic, and true information. Phenom Hill reserves the right to confirm and validate the information and other details provided by the user at any point in time. If any such user details are found not to be true wholly or partly, Phenom Hill has the right in its sole discretion to reject the registration and debar the user from using the services of Phenom Hill and/or other affiliated websites without prior intimation whatsoever.
    10. Phenom Hill will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the ones to ‘prove otherwise’ shall be exclusively on the user. The user must exclusively use his/her own card on the site.
    11. Phenom Hill shall not be liable for any delay/non-delivery of ordered goods by the vendors (trade organizations, manufacturers/shops, etc.), flood, fire, wars, acts of God, or any cause that is beyond our control.
    12. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
    13. Phenom Hill shall not entertain any complaints after 10 days, once the order is delivered.
    14. If the user has any questions, doubts, or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email: Phenom Hill and should wait for a written clarification before using the service.
    15. If a non-delivery or late delivery occurs in any case then Phenom Hill is not liable to pay/refund any amount more than the order value of the customer.
    16. In the case of cashback, the cashback is not applicable for orders placed via Guest Checkout. A valid login is a must to avail the benefits of cashback while placing the order.